Q: What qualifies as a valid referral in the OYO Refer and Earn program?
A: A valid referral occurs when a user, using a unique phone number, installs the OYO app, creates an account for the first time, and does not uninstall and reinstall the app or register with an existing mobile number on a new device.
Q: What is the maximum OYO Rupee I can earn through the OYO Refer and Earn program?
A: The check-in limit is 6,000 OYO Rupee, and the overall wallet limit is also 6,000 OYO Rupee. The maximum usable limit per hotel booking is 2,200 OYO Rupee. Referral rewards won't increase the balance beyond these limits, but if used, valid referrals can add to the balance until it reaches its upper limit.
Q: Can I refer someone who already has an OYO account?
A: No, the referral program is designed for new users. Referrals are valid only if the referee creates an account on OYO for the first time using the unique referral code.
Q: Is there a limit on the number of referral invites I can send in the OYO Refer and Earn program?
A: There is no limit to the number of friends you can invite to OYO as part of the Refer and Earn program.
Q: What is referral code for OYO?
A: OYO referral code is HIMAKD4B5.
Q: What happens if my referrals are flagged as invalid in the OYO Refer and Earn program?
A: If referrals are flagged as invalid, neither the referrer nor the referee will receive the referral reward.
Q: What happens if I arrive at the OYO property and my room is not available?
A: If your booked room is unavailable upon arrival, you should immediately contact the property manager and OYO customer support. They will try to resolve the issue by providing an alternative room or offering a full refund.
Q: Can I invite a friend from a different country in the OYO Refer and Earn program?
A: Rewards are earned only when referring friends/family in the same country. For example, if you registered with an Indian mobile number, you'll receive OYO Rupee only when your referrals also sign up with an Indian mobile number.
Q: What is OYO and what services do they offer?
A: OYO is a global hospitality chain offering a range of accommodations, including budget hotels, vacation homes, and co-living spaces. They operate through two main models: franchising and leasing existing hotels and standardizing them under the OYO brand.
OYO offers various services, including:
Accommodation booking: Through their website and app, you can book rooms in OYO properties across various locations.
Standardized amenities: Expect standardized amenities like AC, TV, Wi-Fi, and clean rooms across OYO properties.
Affordable pricing: OYO is known for its affordable pricing, making it a popular choice for budget-conscious travelers.
Guest services: They offer 24/7 customer support and address any concerns or issues you may have during your stay.
OYO B Direct: A program for businesses to manage corporate travel with OYO hotels at pre-negotiated rates.
Q: What types of IDs are acceptable for check-in at OYO properties?
A: In India, valid photo IDs like passport, voter ID, driving license, or Aadhaar card are required for check-in. PAN cards are not accepted.
